Neocate Customer Service Department

How to contact us?

To email customer service, contact customerservice@shsna.com. A representative will get right back to you.

Nutricia North America
P.O. Box 117
Gaithersburg, MD 20884

Phone: 301-795-2300 or 1-800-365-7354
Fax: 301-795-2301
Product Information: nutritionservices@shsna.com

For technical info about Neocate website please contact webmaster@orderneocate.com

For any other info please contact info@orderneocate.com

How to contact us in Canada?

For all inquiries, please call 1-877-636-2283, Mon - Fri, 8:30 a.m. - 5:00 p.m. EST.

Nutricia North America
4517 Dobrin, Saint-Laurent
Quebec CANADA H4R 2L8
Tel: 514-832-8563
Main: 1-877-636-2283
Fax: 514-745-6625